Become a trusted partner
Improve the satisfaction of our clients
We serve our clients and their projects with a spirit of partnership and co-construction.
Net Promoter Score
Our results :
Our ambition
Develop partnerships to better meet our customers' needs
Promoting a positive customer experience
Systematically measuring satisfaction
Our actions
Organisation of co-design sessions with our customers
Léon Grosse x Patriarche partnership as part of France Relance
Measuring customer satisfaction throughout the life of a project
Support the local economy
The Group strengthens its local presence and contributes to enhancing the regions where its construction sites are located.
Share of local purchases
Our results :
Our ambition
Increasing the use of local companies
Boosting the local economy and supporting local employment
Contributing to local life
Our actions
Local purchases of supplies and services
Job dating in the areas where our sites are located
Use of local VSEs and SMEs
Include suppliers and subcontractors in the process
Léon Grosse aims to involve and raise awareness among all its stakeholders regarding its commitment approach.
Ecovadis rating for "Responsible Purchasing"
Our results :
Our ambition
Buying services and products with a positive impact
Maintaining balanced customer/supplier relations
Integrating extra-financial criteria into the act of purchasing
Our actions
Drawing up a Responsible Purchasing charter
Evaluation of the CSR approach of suppliers and subcontractors
Increase in sales outsourced to ESATs and AEs